Privacy Policy

CITY VILLAGE – privacy and personal data protection policy

According to the General Data Protection Regulation (GDPR), effective 25 May 2018, this page informs you about CITY VILLAGE policy on the collection, use, processing and protection of your personal data when using the service and the website

By using the service and the website, you agree to these policies.

About us

CITY VILLAGE – Real Estate Agency, acting as a data administrator for intermediary services in real estate transactions and managing site, meets all the requirements of the new regulation. CITY VILLAGE collects and uses your personal information only to provide and improve the service by keeping it in a responsible and lawful manner.

Personal Data Administrator

UIC / BULSTAT: 202587961
Headquarters and registered office: BULGARIA, Sofia district (capital), municipality of Stolichna, city of Sofia 1715, district Mladost, Mladost 4, bl. 440A.
Correspondence data: Sofia 1715, Mladost 4, bl. 440A.
Contact person: Simona Hardalova
Telephone: +359 882 123 123

Competent supervisory authority

Name: Commission for Personal Data Protection
Headquarters and registered office: Sofia 1592, 2 “Prof. Tsvetan Lazarov” Blvd.
Correspondence data: Sofia 1592, 2 “Prof. Tsvetan Lazarov” Blvd.
Phone: 02 915 3 518
Web site:

What personal data we collect, why and for how long


“Cookies” are files with small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from the website and stored on the hard drive of your computer. We use cookies to collect information and improve the service. Your browser can help you manage cookies. However, if you do not accept cookies, you may not be able to use certain parts of our service.

Consent to use “cookies”

You agree to the terms of the current Privacy Policy in two ways: a) by clicking the “OK” button in the displayed bar at the bottom of the site and 2) by scrolling down the site at a distance of 100px, the cookie condition is accepted automatically. To change your mind, use this feature: Revoke cookies

  • cookie_notice_accepted – safe-keeping period: 30 days.


This site uses the Google Analytics statistical analysis tool. Google Analytics sends cookies to collect visitor data at Data includes but is not limited to: IP address, browser type and version used device.

  • _gid – self-keeping period: 24 hours
  • _ga – self-keeping period: 2 years

Bilingual website service – WPML

WPML uses cookies to identify the visitor’s current language:

  • _icl_current_language – Self-keeping period: 24 hours

Contact Forms

When using contact forms, we retain the information you have provided us voluntarily, namely: name, email address, telephone number and / or other in the free text field. The stored data is kept for 6 months.

Your rights over your personal data

You can request to receive a file containing all data we store for you, including data you have provided us with. You can also request the deletion of this data. However, this does not include data that we are required to store for administrative purposes, for site security purposes, or by law.

Who we share your data with

In order to manage the service provided, we at CITY VILLAGE – EOOD share your personal information with the following third parties:

“SuperHosting.BG” Ltd.

Google Analytics

How we use your data

The personal data that we collect from our site visitors, we use to improve the service, to analyze the work of the site, to perform intermediary services for realizing real estate brokerage activities as well as marketing purposes.

How we protect your personal information

Data is stored electronically with appropriate security mechanisms – the operating system and the database are protected by passwords and encryption mechanisms for information exchange. The encrypted connection is via an SSL / TLS certificate.

Our personal data incidents procedure

If we detect a privacy breach that may pose a high risk to your rights and freedoms, we will immediately notify you of the violation and of the measures that have been or are being taken.

Privacy policy changes

This document is subject to renewal. Any future changes will be reflected on the current page (


Last updated: 08.10.2018